Shipping policy
At SAFYRA, every piece is a story — handmade with soul, not mass-produced. We’re committed to delivering that story to your doorstep with care, precision, and honesty.
Dispatch Timelines
Each order undergoes a thorough quality check before shipping to ensure everything is just right.
- Ready-to-Ship Orders: Dispatch in 7–10 business days
- Dyed Orders: Dispatch in 10–15 business days
- Customized Orders (includes custom size, fit, dyeing, or any add-on work like Mukaish or Zardozi): 18–25 business days
- Pre-booked Orders: Dispatch in 30–45 business days
If you have an urgent occasion, WhatsApp us at +91 8090164929 with your Order ID, and we’ll try our best to accommodate your timeline.
Shipping & Delivery
- Shipping is available across India.
- You will receive a tracking ID via email or SMS once your order is dispatched.
- SAFYRA is not responsible for delays caused by courier companies, unforeseen weather conditions, or incorrect shipping information provided by the customer.
Important Notes
- Slight variations in embroidery, color, or finish are not defects — they’re proof that your piece was made by hand, not by machine.
- Due to screen settings and photography lighting, colors may appear slightly different in person. If you have any doubts about the shade, work, or design, please clarify with us on WhatsApp before placing the order
Package Opening Video is Mandatory
To raise any concerns regarding your order (such as damage, incorrect item, or missing pieces), you must send an unedited, continuous video of the package being opened from the moment the sealed parcel is shown. Without this video, we will be unable to address the issue.
Thank you for choosing SAFYRA.
This is not fast fashion. It is personal. It is handcrafted. It is worth the wait.